




A Journey Worth Sharing
How one Automotive business found a better way to work


- ๐งพ Customer called again, asking for old service bill
- ๐ Forgot which vehicle needs pickup or delivery today
- ๐ฃ Staff shouting across the workshop for updates
- ๐ Job cards written on paper and lost later
- ๐ Confused about pending payments from regular clients
- ๐งฎ Estimations and billing done manually, lots of errors
- ๐คฏ Forgot warranty expiry of customer parts
- ๐ฆ No track of stock โ oil, filters, parts missing
- ๐ Mechanic did work but no record entered
- ๐ฌ Customer keeps calling for update
- ๐ Paper file for each car growing into a mess
- ๐ง Owner remembers everything โ no one else knows
- ๐ Canโt track which service brings better income
- โณ Wasting time searching for spare part rates
- ๐ Missed AMC or annual service calls
- ๐ฉ Difficult to handle multiple branches
- ๐งพ Manual invoice mistakes, customer complaints
- ๐ No idea who handled a client last
- ๐ New staff confused with old system
- ๐ธ Staff gives discount without permission
- ๐คทโโ๏ธ Old service history not available during sales


- ๐ Find any customerโs bill in seconds โ even from years back
- ๐ป Auto-reminders for pickups, deliveries, and job progress
- ๐ฒ Everyone sees job status live on their screen
- ๐ Digital job cards saved with photos and notes
- ๐ฐ Clear customer-wise dues โ no awkward follow-ups
- ๐งพ Auto-calculated estimates and instant GST billing
- โฐ Warranty alerts with every customer record
- ๐ Live stock reports with issue dates and low stock alerts
- ๐จโ๐ง Mechanic logs task updates easily from their phone
- ๐ Send status update via WhatsApp in just 2 taps
- ๐ Every detail saved โ by car number, phone, name
- ๐ฅ Team access to every job, note, and contact โ securely
- ๐ Reports show profit by service type and customer
- ๐ All spare part prices saved, with GST and brand info
- ๐ Auto-reminders for due services, repeat jobs, renewals
- ๐ See whatโs happening at all branches in one panel
- โ Clean, error-free invoices with branding and signatures
- ๐งโ๐ง Assigned staff history saved with time logs
- ๐ Easy onboarding with clear structure and process
- ๐ Control who can apply discounts and how much
- ๐ See past jobs, complaints, and costs in one glance
Earlier, we had to call every technician or service boy to ask what work they finished. Now, each person simply updates their service log, and I can view everything from my panel quietly.
- โข Every service job is marked complete with notes
- โข Job cards, photos, and delivery status are saved
- โข No need for round-the-clock follow-ups
Customers come and ask โ โWhen did I last come? What did you change?โ Now we just open their profile and tell them. Everything is tracked for every car or bike.
- โข Service history linked to registration number
- โข Notes from previous visits saved
- โข Builds more trust during repeat visits
We used to lose time checking which part is available or where it went. With CRM, we know whatโs in stock, whatโs reserved, and when new stock is arriving โ all in one glance.
- โข Stock count auto-updated after every job
- โข Low-stock alerts and reorder tracking
- โข No over-buying or missing parts during repair
Before, many leads and service calls were getting cold. We forgot or got late. Now, system handles follow-up reminders, and I just review status calmly.
- โข Reminders sent to staff before due date
- โข Follow-up remarks recorded properly
- โข Leads feel attended and donโt slip away
One of our problems was handwritten estimates, missing bills, or cash mismatch. CRM solved it without extra effort. Billing is clear, and we get notified of pending payments too.
- โข Job card to invoice in one click
- โข Outstanding payments clearly visible
- โข Less paperwork, more peace of mind
Everyone used to wait around for morning instructions. Now, each technician or sales staff opens their task list, sees the dayโs work, and starts directly โ without waiting for me to assign anything.
- โข Daily task list visible on login
- โข Service bays, test drives, and appointments marked
- โข No delays or confusion at the start of the day
If you run multiple outlets, keeping all in sync is tough. CRM lets you manage all your locations from one login โ with reports and controls for each.
- โข Separate user logins per branch
- โข Reports auto-generated per outlet
- โข Control from head office without extra tools
We started tracking each feedback and complaint through CRM. When things are noted down, they get solved. Customers see that we remember and respond โ and thatโs building trust over time.
- โข Feedback linked to each service visit
- โข Complaint resolution progress visible
- โข Small changes, big impact on loyalty
Earlier, training new staff used to take weeks. Now, with everything recorded and simplified, even fresh staff understand what to do by Day 2 or Day 3.
- โข Process flow is built-in
- โข Notes and steps are pre-set
- โข Reduces dependency on senior team always being available
Whether itโs handing over a car after servicing or selling a new vehicle, we now walk into each interaction well-prepared โ with clean records, full history, and less guesswork.
- โข Delivery checklist included in system
- โข No missing accessories or paperwork
- โข Makes final customer interaction smooth and confident
Earlier, we had to call every technician or service boy to ask what work they finished. Now, each person simply updates their service log, and I can view everything from my panel quietly.
- โข Every service job is marked complete with notes
- โข Job cards, photos, and delivery status are saved
- โข No need for round-the-clock follow-ups
Customers come and ask โ โWhen did I last come? What did you change?โ Now we just open their profile and tell them. Everything is tracked for every car or bike.
- โข Service history linked to registration number
- โข Notes from previous visits saved
- โข Builds more trust during repeat visits
We used to lose time checking which part is available or where it went. With CRM, we know whatโs in stock, whatโs reserved, and when new stock is arriving โ all in one glance.
- โข Stock count auto-updated after every job
- โข Low-stock alerts and reorder tracking
- โข No over-buying or missing parts during repair
Before, many leads and service calls were getting cold. We forgot or got late. Now, system handles follow-up reminders, and I just review status calmly.
- โข Reminders sent to staff before due date
- โข Follow-up remarks recorded properly
- โข Leads feel attended and donโt slip away
One of our problems was handwritten estimates, missing bills, or cash mismatch. CRM solved it without extra effort. Billing is clear, and we get notified of pending payments too.
- โข Job card to invoice in one click
- โข Outstanding payments clearly visible
- โข Less paperwork, more peace of mind
Everyone used to wait around for morning instructions. Now, each technician or sales staff opens their task list, sees the dayโs work, and starts directly โ without waiting for me to assign anything.
- โข Daily task list visible on login
- โข Service bays, test drives, and appointments marked
- โข No delays or confusion at the start of the day
If you run multiple outlets, keeping all in sync is tough. CRM lets you manage all your locations from one login โ with reports and controls for each.
- โข Separate user logins per branch
- โข Reports auto-generated per outlet
- โข Control from head office without extra tools
We started tracking each feedback and complaint through CRM. When things are noted down, they get solved. Customers see that we remember and respond โ and thatโs building trust over time.
- โข Feedback linked to each service visit
- โข Complaint resolution progress visible
- โข Small changes, big impact on loyalty
Earlier, training new staff used to take weeks. Now, with everything recorded and simplified, even fresh staff understand what to do by Day 2 or Day 3.
- โข Process flow is built-in
- โข Notes and steps are pre-set
- โข Reduces dependency on senior team always being available
Whether itโs handing over a car after servicing or selling a new vehicle, we now walk into each interaction well-prepared โ with clean records, full history, and less guesswork.
- โข Delivery checklist included in system
- โข No missing accessories or paperwork
- โข Makes final customer interaction smooth and confident
Curious Minds Ask, We Answer
You can save every inquiry โ name, contact, vehicle type, and follow-up notes. No need to remember anything; it’s all saved and easy to follow.
Yes, you can assign test drives, track which vehicles went out, and even get reminders for follow-ups after test drives. Helps increase chances of closing.
100%. You can handle leads, sales, services, and even spare part tracking โ all in one place. Keeps your team aligned. ๐ง
Yes, your entire team can use it together. Each one gets their own access โ sales, service, or billing โ no mix-ups.
Yes, you can auto-send messages for due services, insurance renewals, or warranty updates. Keeps customers happy and coming back. ๐
You can create a list of all available vehicles with model, color, price, and VIN. It helps when assigning a vehicle to an inquiry.
Definitely. Every lead has its own timeline. You’ll get reminders before due dates so your team never forgets to call or message. ๐
Yes, you can log finance partner info, customer loan stages, approvals, and even pending documents โ all trackable in one screen. ๐ผ
Very helpful. You can manage buyer-seller records, evaluation history, and follow-ups. Even stock updates are easy to check.
Your data is private and only seen by your team. No one outside gets access. Even if a staff leaves, your data stays with you. ๐
Yes, each personโs work is recorded โ who got how many leads, who closed, and how fast. You can reward the right team members easily. ๐
No problem. You can manage every branch separately, assign staff, and check reports branch-wise โ everything is still linked to your main account. ๐ข
Yes, you can upload scanned copies of RC, PAN, insurance, and link them to the customer profile. Easy to find, no file cabinet needed. ๐
Yes, because all data and documents are stored neatly. You wonโt need to search last minute โ everything is just 2 clicks away.
Not at all. It’s made for business owners, managers, and staff. Even if someone is new to apps, theyโll pick it up in 2โ3 days easily. ๐