




A Journey Worth Sharing
How one Energy & Utilities business found a better way to work


- 📞 Forgot which client had which service package
- 📎 AMC and service details in different spreadsheets
- 🧾 Paper invoices sent, client says never received
- 🧠 Dependence on senior staff for old data
- ⏳ Missed regular maintenance for a key client
- 🔧 Technician visited site but didn’t update report
- 🤯 Multiple Excel files for stock, leads, invoices
- 📦 No real-time info on which inverter or panel is in stock
- 📅 Forgot installation date of a solar setup
- 📞 Sales team not aware of technical scope changes
- 💸 Delay in payments, no proper follow-up
- 📈 No idea which service line is most profitable
- 📬 Tender deadlines missed due to poor tracking
- 🧑🔧 Field team asks for client details again and again
- 🧾 Estimations manually typed each time
- 🤷♂️ Confusion between prepaid and postpaid clients
- 📁 Important government compliance documents misplaced
- 📤 Team sends outdated company brochure
- 📞 Complaint calls missed due to poor logging
- 🧍 Field team and office team not aligned


- 📋 Each client’s plan, capacity, warranty, and scope saved
- 🗂 AMC history, next service date, documents — all in one view
- 📤 Invoices sent digitally with viewed/delivered status
- 📁 All site visit reports, images, and notes stored forever
- 🔔 Automated maintenance reminders before due date
- 📝 Technician logs site issues with photos from mobile
- 📊 One panel to track leads, stock, service, and billing
- 📦 Inventory by model, brand, serial, and location saved
- 📆 Client installation log saved with images and installer
- 💬 Internal notes shared instantly with sales + tech team
- 💰 Payment follow-up schedule auto-created per client
- 📊 Reports by category: solar, genset, wiring, audits, etc.
- 🗓 Tender tracker with submission alerts and doc uploads
- 📲 Job card sent to technician with location and scope
- 📃 Use ready-made estimate templates for solar, gensets, etc.
- 🧮 Billing mode tagged in every client record
- 📸 Upload and tag licenses, inspection reports, policies
- 📎 Only latest media and docs are shared from the portal
- 📞 Every call logged under the right client, with action taken
- 🧑💼 Dashboard shows task progress, assigned person, remarks
Curious Minds Ask, We Answer
Yes. Whether it’s a new connection, complaint, or installation — everything gets recorded with reminders so no one is missed. 🧾
You can add custom fields, set schedules, and record site visits — perfect for companies offering regular energy or water meter services. 🔄
You’ll have all leads in one dashboard with dates, call status, and interest levels — perfect for managing long decision cycles. ☀️
Yes, you can tag clients under AMC plans, set reminders, track payments, and even assign field staff — no confusion. 🔧
Every site installation can be added as a task. Assign engineers, track updates, upload photos, and close projects with one click. 📍
Yes, from battery suppliers to electricians — store contacts, documents, and payment records under one clean list. 📒
Yes. Documents like installation reports, photos, client approvals, or safety forms can be stored for each project — ready when needed. 🔐
Definitely. You can log each complaint with category, status, and team assignment — your staff can resolve it faster without missing anything. ⚙️
100%. You can manage multiple teams, assign dealer areas, and track their leads or service calls from your central account. 🏢
No problem. All updates and customer info are stored, so even if the person changes, your work continues smoothly. 🧑🔧
Yes. Timely reminders, proper service history, and clear communication build trust — customers feel more valued and cared for. 😊
Yes, your technicians or team can upload images, location tags, and even customer signatures — all from mobile. 📷
Yes. Your field team can update jobs, status, and photos on the go. Even in remote areas, data is saved and syncs later. 📡
You’ll get full team-wise data — number of leads, closures, time taken — so you know who’s working efficiently. 🧑💼
You can track payments, mark pending ones, and send soft reminders to clients. Even set alerts for recurring plans. 💸